Refund & Returns

Last updated: 01-08-2025

At Kammal Kada, we want you to love your purchase. If there’s a problem, here’s how we handle returns and refunds.

1) Return Eligibility

♦ Necklaces: Return within 7 days of delivery if unused, unworn, and in original packaging.

♦ Earrings: Non-returnable for hygiene reasons, unless:

You receive a damaged/defective item, or

A wrong product was delivered. (Report within 48 hours with photos/unboxing video.)

♦ Personalized or custom-made items: non-returnable unless defective.

2) Return Process

♦ Contact us at thekammalkada@gmail.com / +917356108709 with your order ID and photos.

♦  Once approved, return the item securely packed.

♦  Buyer pays return shipping unless the return is due to our error.

3) Refunds

♦ After receiving and inspecting the return, approved refunds will be processed within 5–7 working days to your original payment method or via UPI/bank transfer (for COD).

♦ Shipping and COD fees are non-refundable.

4) Exchanges

♦ If stock is available, you may exchange for the same or a different design.

5) Cancellations

♦ Orders can be cancelled before dispatch only. Once dispatched, follow the return process.

📩 Support: thekammalkada@gmail.com | 📞 WhatsApp: +917356108709